The Need-to-Know Before You Go

COME RAIN AND/OR SHINE

The show will go on whatever the weather. Unless it’s looking extra gnarly. Check our socials for any changes.

GATE TIMES You can usually roll up 60-90 minutes before showtime, but check your specific event page for exact timings.

PARKING LOTS

Parking lots typically open at 12pm, but stay tuned to our socials to be sure. General admission parking comes with your ticket. If you want easier entry and exit, go for Premier Parking or VIP Parking.

DROP-OFF AND PICK-UP AREAS

For taxis and ride shares, head to Gate 10 after the show.

WHEN YOU GET HERE

You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQs.

MOBILE ENTRY ONLY

Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets here. Mobile Entry Your phone is your ticket. Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets here. (Updated 3/13)

CONTACTLESS PAYMENTS ONLY

We’re a cash-free venue. If you arrive without a debit or credit card, head to an information booth and they’ll exchange cash for card (for free).

BOX OFFICE

Open on show days from 12pm, stay tuned to our socials for this season's box office hours.

THE MERCH

Find that coveted merch at our Concert Gear booths in the north and south plaza. For some events, you’ll find extra booths in the east and west plazas.

DESIGNATED DRIVERS

Are you the responsible fan tonight? The Jack Daniels’ designated driver program has you covered. Pick up a special poker chip from guest services and you can enjoy free fountain sodas at any of our drink concessions.

RECYCLING

You’ll find recycling bins throughout the venue.

TAILGATING

Yes, you can hang out with your friends before the show, we just ask you take up ONE SPOT and stay mindful of your neighbors. Once the gates open, you’ll be asked to head inside the venue.